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FAQ

Frequently asked questions

Didn’t find what you need? Email us at info@counterpoint.cz.

What is the before-and-after sample?

We take one specific thing from your business, such as your Google profile, one product in your feed or one text message to past customers, and show you how it looks today and how it would look fixed. Free and with no commitment. We’ll send it within 24 hours on working days.

How do I pay?

By invoice via bank transfer, or by card via a payment link. We invoice as Dominik Kubica, sole trader (OSVČ), Company ID (IČO) 23433574. We’re not VAT payers, so prices are final.

Which services have a part I pay based on results?

Only two. For Past customers back you pay 1 990 CZK setup, then 200 CZK for each booking that actually happens, 400 CZK for clinics and car services. For Jobs from posted requests you pay 1 900 CZK a month and 500 CZK for each meeting that actually takes place. All other services have a fixed price.

Will you send anything to my customers without me knowing?

No. We send every text, message and email to you for approval first. Nothing goes out without you.

Who is this for?

Smaller Czech businesses: salons, clinics, car services, tradespeople and small e-shops. We work across the Czech Republic, in Czech or English.

How long does it take?

The before-and-after sample within 24 hours on working days. The Google profile within 5 working days; the time you spend approving isn’t counted. For the other services we confirm the timing by email up front.

Do you need passwords?

No. A file export, an invite to an account or a separate user in your admin that you delete when we’re done is enough. Or we send you the changes with instructions and you add them yourself.

Do you work in other fields?

Yes, if the service makes sense. If it doesn’t, we tell you before you pay anything.

Do you work outside the Czech Republic?

These services are built for Czech businesses and Czech platforms (Zboží.cz, Firmy.cz, Shoptet, Czech request sites). Prices are in CZK.

Who do you write to, and what do I pay others?

Text messages only to your own customers who could refuse them. You reply to requests yourself, from your own email or portal account. Clicks on Zboží.cz or request-site fees go directly to them. We tell you before we start.

We’ll show you how it would look fixed.

Send us the address of your website, e-shop or Google profile. We’ll prepare a before-and-after sample for your business, free and with no commitment. We’ll send it within 24 hours on working days.